Referencia de Pago

Hello Carlos,
Firstly, please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only. Therefore, request you to specify your query in English.
Thank you

Pagué por Transferencia Bancaria y no incluí la Referencia de Pago  y la renovación no se ha realizado. Cómo se comunica  a AVG para corregirlo

Carlos, This Community is basically English language… Query translation…
[Spanish to English]
Payment Reference
I paid by Bank Transfer and did not include the Payment Reference and the renewal has not taken place. How to communicate with AVG to correct it.
AVG Guru

Hello Carlos,
Firstly, please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only. Therefore, request you to specify your query in English.
Thank you