Refound and canselation of subscribtion

AVG Protection
3

Hello Leiv,
I'm sorry for any inconvenience caused. I can see that you have already submitted refund request. Our refund team will contact you soon via email with the refund confirmation. Regarding keep asking money: I think you have to activate your AVG Internet Security using new license number. Please open AVG Internet Security > My AVG > My Subscription > Enter license number/Enter new license number. Note: If you see your email address, then click on logout button at first. After that, you will be able to find Enter license number/Enter new license number button.
Best regards,
Alok.

1

i have tried to cancel my subscribtion several times, but avg keep taking money from my account. this is not okay, ad i would like a refound. I do not wish to have any of  avg's produckts any longer, please unsubscribe. i have no use for it. Invoice ID: 703-25****
sincerely yours leiv tore aasebø

2

Hello Leiv,
I'm sorry for any inconvenience caused. I can see that you have already submitted refund request. Our refund team will contact you soon via email with the refund confirmation. Regarding keep asking money: I think you have to activate your AVG Internet Security using new license number. Please open AVG Internet Security > My AVG > My Subscription > Enter license number/Enter new license number. Note: If you see your email address, then click on logout button at first. After that, you will be able to find Enter license number/Enter new license number button.
Best regards,
Alok.