Refund An NOT authorized charge ( correction)

AVG Subscription
7

Hi! 
To facilitate the search of scharge I advise you to check my previous AVG account with a different username: (email address removed). Sincerely, Roman.

8

We're sorry to know that, Roman. Our colleague has already initiated the refund process & an email confirming the same has been sent to you. It might land in your spam/junk folder. Please check them as well & revert to us for further queries.

6

Hello Roman,

We acknowledge your refund request.
We could not find the charge under the account that you have provided for AVG community.
Hence, we have sent an email and requested few details which could help us to locate the charge.
Please revert to our email without changing its subject.
Thank you.

1

I repeat my question: it is not authorized charge, that I have been charged on March1, 2020 $89,99 by DRI AVG Technologies, and ask to refund this charge.

2

Hello Roman,

We acknowledge your refund request.
We could not find the charge under the account that you have provided for AVG community.
Hence, we have sent an email and requested few details which could help us to locate the charge.
Please revert to our email without changing its subject.
Thank you.

3

Hi! 
To facilitate the search of scharge I advise you to check my previous AVG account with a different username: (email address removed). Sincerely, Roman.

4

Hi! I have not received your email yet. Roman.

5

We're sorry to know that, Roman. Our colleague has already initiated the refund process & an email confirming the same has been sent to you. It might land in your spam/junk folder. Please check them as well & revert to us for further queries.