Hello Paige,
Since you have signed up for AVG Internet Security (60-day Trial), you have been charged recently for AVG Internet Security - Unlimited Devices (1 year subscription) automatically as it had auto renewal enabled.
For 60 day trial, the auto renewal notification will be sent within 10 days of trial expiry and the charge will be debited within 3 days of the expiry.
As per your request, we have forwarded the case to concern team for processing refund.
Keep checking your email to know about the status.
Hello! I had the trial and it renewed without my permission and I have tried to find a way to remove my credit card because I am now 75$ short to a
pay my rent. I would like to know if it is possible to get a refund and help cancelling my account completely.
thank you for your time.
Hello Paige,
Since you have signed up for AVG Internet Security (60-day Trial), you have been charged recently for AVG Internet Security - Unlimited Devices (1 year subscription) automatically as it had auto renewal enabled.
For 60 day trial, the auto renewal notification will be sent within 10 days of trial expiry and the charge will be debited within 3 days of the expiry.
As per your request, we have forwarded the case to concern team for processing refund.
Keep checking your email to know about the status.