Refund and cancel subscription

AVG Subscription
3

Hi Eric,

We acknowledge your refund request.
Upon checking your account, we're unable to locate the charge. It might be under your alternate account.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info. 
​​​​​​​Please revert to us via email to proceed further.

1

I would like to cancel a subscription that I never authorized and to have my fund refunded.

2

Hi Eric,

We acknowledge your refund request.
Upon checking your account, we're unable to locate the charge. It might be under your alternate account.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info. 
​​​​​​​Please revert to us via email to proceed further.