Refund and existing payment method

General discussion
3

Hello Linda,
You've reached the AVG community support forum.
I am sorry to hear that you were unable to contact our team, We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

1

Hi,
I have been trying to find a phone number for your company in vain. I did not initiate an automatic renewal for AVG product.  I was charged $82.86 for AVG internet security.  I wish to cancel this service and remove payment method.  My email is registered with you, so please contact me with further information.

2

Hello Linda,
You've reached the AVG community support forum.
I am sorry to hear that you were unable to contact our team, We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.