Refund and unsubscribe

AVG Subscription
10
Hallo.. I am still waiting to be refund. Thanks
9
Hi Andreq.

I will help with your concern.

On checking, you have been charged for AVG Ultimate on Oct 04, 2019 for EUR 79.99. I see that the auto-renewal is disabled, you will not be charged in the future.

Shall I go ahead and process full refund?
1

Good morning. My money keep being deducted from my account with no purchase subscribed by me. I definitively want to be refund and cancel my account. How can I do? It just happened 10 days ago and I got refund and than re charged the same day!

2
Hi Andreq.

I will help with your concern.

On checking, you have been charged for AVG Ultimate on Oct 04, 2019 for EUR 79.99. I see that the auto-renewal is disabled, you will not be charged in the future.

Shall I go ahead and process full refund?
3
We're sorry to know that, Andreq. 
Upon checking our records, we see that the refund amount (€79.99 ) has been reverted to your PayPal account on 4/10/2019. 
In this regard, would you be so kind to check this with PayPal once?
4

No problem, Andreq.
If you need anything else, do not hesitate to let us know.

5

Thank you for confirming, Andreq.

I see that the refund has been processed already to your payment card.

The refund amount will be credited within 5-7 business days.

7

Yes please. I would like to be refund. Let me know. Thanks

8

Probably I got it wrong. I will double check and text u again in case . Thanks for the support

6

Hallo… I am still waiting to be refund. Thanks