Hello Michael,
Upon checking, we can see that you've already raised a refund ticket with our concerned team.
We'd like to inform you that our refund team have already processed your refund request and have sent you an email confirmation. Please check your inbox/spam folders to find the email.
As your refund request has been processed, your AVG TuneUp subscription was cancelled automatically. Hence, we assure you that your AVG TuneUp subscription won't be renewed and you will not be charged for its future renewals.
Please write back to us if you have further queries.
Okay I made a request for a refund for an automatic payment made that I thought was cancelled. As soon as that was done I was told to wait 3 business days. So I wanted to cancel the subscription in the mean time to prevent further payment down the line. But when I went to the subscription page on my account it says I have no subscription. The account still holds the record of the transaction I would like to refund but it's saying I don't have a subscription to unsubscribe too. I want to know if this is normal since I am asking for a full refund. Are the AVG people going to cancel my subscription by themselves or do I still have to bother doing it? Please advice.
Hello Michael,
Upon checking, we can see that you've already raised a refund ticket with our concerned team.
We'd like to inform you that our refund team have already processed your refund request and have sent you an email confirmation. Please check your inbox/spam folders to find the email.
As your refund request has been processed, your AVG TuneUp subscription was cancelled automatically. Hence, we assure you that your AVG TuneUp subscription won't be renewed and you will not be charged for its future renewals.
Please write back to us if you have further queries.
Upon checking, we can see that you've already raised a refund ticket with our concerned team.
We'd like to inform you that our refund team have already processed your refund request and have sent you an email confirmation. Please check your inbox/spam folders to find the email.
As your refund request has been processed, your AVG TuneUp subscription was cancelled automatically. Hence, we assure you that your AVG TuneUp subscription won't be renewed and you will not be charged for its future renewals.
Please write back to us if you have further queries.