Hello Morgan,
We are here to help you. You have received your refund request. The automatic renewal for AVG Internet Security - Unlimited has been cancelled, the subscription will not renew and no money will be taken from your account.
The charge (USD 53.61) was on 2018-12-08 for AVG TuneUp - Unlimited renewal, let us know if you want to receive a refund for this automatic renewal.
I received an email stating my bank account had been billed towards an 'AVG Internet Security Unlimited' renewal. I have been trying to request a refund for the past two hours, as this is not something I wanted or was even aware I'd ordered. All I need is the license key to finish the refund form, but no email has come through containing it, & there seems to be an issue with FINDING my email address when requesting a new license number be sent to me - although there was no trouble finding me to let me know I'd been charged in the first place.
I just need this cancelled, and I'd like a refund, please. :(
Hello Morgan,
We are here to help you. You have received your refund request. The automatic renewal for AVG Internet Security - Unlimited has been cancelled, the subscription will not renew and no money will be taken from your account.
The charge (USD 53.61) was on 2018-12-08 for AVG TuneUp - Unlimited renewal, let us know if you want to receive a refund for this automatic renewal.
Thank you for the confirmation.
We have initiated the refund for $53.61 charge and an email has been sent explaining the status.
You will get the amount credited within 7 business days.