Hello Jose,
We apologize for the inconvenience. We'll check and help you with the refund.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.
Yesterday in your email I received confirmation of refund for order number (Deleted) in the amount of US$ 89.99 but confirmation of refund for order number (Deleted) was not received as probably this had not been processed. Please check this order and prepare refund in the amount of US$ 49.99. Also check order number (Deleted) in the amount of US$ 49.99 which was also omitted from your mail of October 17, 2020. And please cancel my AVG account and the automatic renewal of AVG products.
Thanking your for your kind assistance in this matter.
J. D. van der Linde
Hello Jose,
We apologize for the inconvenience. We'll check and help you with the refund.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.