Refund for AVG TUNE UP= $39.99

AVG Subscription
5

Hello Serena,
You've reached the AVG community support forum.
I am sorry to hear that you faced issues due to AVG TuneUp. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

6

I sent all your requested information but have not had a response yet. What is the status of this refurnd request??
Serena

7

I did not receive another request . Plase resent for my refund for the AVG TUNE UP product that was not serviceable.
Serena

1

I purchased this product on 09-16-24 but it did not work and I had to take my computer into local computer techs to have it fixed which cost me $100.00
Please refund this TUNE UP cost ASAP to my credit card to which it was charged.
I have used AVG security for many years with out issues but this product was not satisfactory.
This request is with in the time line for the refund to be issued

2

Hello Serena,
You've reached the AVG community support forum.
I am sorry to hear that you faced issues due to AVG TuneUp. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

3

Thank you for taking the time to write back to us, Serena.
Upon checking your AVG account, we did not receive the reply or more information from your end.
I have sent you an email once again requesting more information.
I request you check your email inbox and reply back to us. 
Thank you and keep us updated.

4

Hello Serena, 

Thank you for writing back to us. We are sorry for the inconvenience caused. As we did not receive any email response from you, we request you to reach our support team via live chat or voice from our support page:
https://support.avg.com/avg/en/ww/home/current/contact
They will verify your account and help you to get refund right away. If you are facing any issues or having any queries, you can let us know.
We will try our best to resolve the issue for you.
Thank you and keep us updated.