Refund for order 11********800

Hello Des, 

We acknowledge your refund request. You still have active subscription of AVG Internet Security under your account. As you are our valuable user, we will help you to activate the subscription instead of refund. Could you please confirm which option would you like to choose? We look forward for your response.

this subsciption was cancelled before expiry date and i would like a refund of $115.99 . billedon the 22

Hello Des, 

We already replied to your previous post. Kindly check it. 
Thank you.

Hello Des, 

We acknowledge your refund request. You still have active subscription of AVG Internet Security under your account. As you are our valuable user, we will help you to activate the subscription instead of refund. Could you please confirm which option would you like to choose? We look forward for your response.