Hello Joyce,
Thank you for contacting us with your concerns. Please visit https://support.avg.com/support_sales and click on "Request a refund". Then fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.
Thank you for your reply. I have only one computer and it seems between you and me we get a bit confused .Anyway I do need a refund for money withdrawn on 11th and 15th July2016.At present I have antivirus from 9.5.16 and your offer to half the price for tune up would be very helpful Thanks JoyceFowler
Hello Joyce,
Thank you for contacting us with your concerns. Please visit https://support.avg.com/support_sales and click on "Request a refund". Then fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.