Refund for services not supplied

Hello Russell,
We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via  https://support.avg.com/answers?id=906b0000000LQiE .
Thank you.

What is going on? No reply received

Hello Russell,
We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via  https://support.avg.com/answers?id=906b0000000LQiE .
Thank you.