Refund for subscription

Hello Fionna, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will surely help you to get refund. 
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

I have been charged£84.99 by avg technologies.I have no active subscriptions and cannot request a refund because I do not have a product key.Have spent 20 minutes in a queue on the phone without an answer.How do I get a refund?

Hello Fionna, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will surely help you to get refund. 
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.