Hello Amanda,
We have sent an email and explained the reason for charge deduction and when was auto renewal service cancelled for the trial order.
We have also initiated the refund for recent charge debited and explained its status in the same email.
You will get the amount credited in 7 business days.
Thank you.
It has just come to my attention that a very high charge has been put on my debit card. I did not agree to automatic renewal at any price I had only agreed on the 60-day AVG TuneUp free trial and have already cancelled it before the date it was supposed to renew. I didn't agree to this fee on this product and did not approve for it to take the money out of my debit card. How do I get an immediate refund?
Hello Amanda,
We have sent an email and explained the reason for charge deduction and when was auto renewal service cancelled for the trial order.
We have also initiated the refund for recent charge debited and explained its status in the same email.
You will get the amount credited in 7 business days.
Thank you.