Refund in regards to cancelling subscription. As per Sveta on my account to reference (order number removed)

AVG Subscription
3

Hello Cristan.
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they have helping you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.

1

I was informed a full refund was in process, but in the mean time the card ending in (card number removed has been closed and the refund won't go through. Please put it through on my wife's card Tanya Kee. If you have any questions I am here to answer. 
Tanya Kee
card (card number removed)
Sorry for all the confusion.
Sincerely
Cristan C Kee

2

Hello Cristan.
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they have helping you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.