Hello Manuel.
We'll certainly clarify this charge and help with your refund request. We could see that you've been charged EUR 44.99 recently for automatic renewal of AVG TuneUp - Unlimited (1 year subscription) as you agreed when you originally bought it.
We could not find any records of the charge of $49.99 under the email address you used to contact us here. I've sent an email, please share a screenshot of your bank statement showing the debit of $49.99 to assist you further.
I received a charge for $49.99 from AVG that I did not authorize, is there a way to reverse these charges? Reading a lot of other questions displayed, it's a general problem. Please solve it, or otherwise i will have to make a complaint.
Hello Manuel.
We'll certainly clarify this charge and help with your refund request. We could see that you've been charged EUR 44.99 recently for automatic renewal of AVG TuneUp - Unlimited (1 year subscription) as you agreed when you originally bought it.
We could not find any records of the charge of $49.99 under the email address you used to contact us here. I've sent an email, please share a screenshot of your bank statement showing the debit of $49.99 to assist you further.