Paul, we haven't initiated any refund from our end.
We have sent an offer to either extend your subscription or confirm the refund.
As you have not confirmed the refund, it was not initiated from our end.
I have initiated refund from our end. You should receive the refund within 5 business days from now.
I have sent an email confirming the same.
Several weeks ago I inquired about renewal charge on my account. I stated that I wanted to cancel and was told that I would receive a refund. As of yet I have yet to receive it. How long does a refund take?
Paul, we haven't initiated any refund from our end.
We have sent an offer to either extend your subscription or confirm the refund.
As you have not confirmed the refund, it was not initiated from our end.
I have initiated refund from our end. You should receive the refund within 5 business days from now.
I have sent an email confirming the same.