Hi Suman,
We acknowledge your refund request.
Upon checking our records, we see that you've been charged on Dec 30, 2019 & raised a refund request on Jan 25, 2020.
We also see that you've been suggested to reach the payment method (bank) to drop the dispute request & get back to us with the confirmation email from your bank stating that the dispute is dropped.
Once we receive it, we'll be able to help you further with your refund request. Thank you for your understanding in advance!
I have requested for cancellation on all my subscriptions with AVG in Jan with in 30 days of renewal when I saw a renewal charge of 89.99 on my citi credit card on Jan 6th and 21st Jan 2020, still do not see any credit back to my account, please cancel any and all subscriptions with AVG as I am not using any of my comuters since June 2019. Please issue refund and make sure there are no more charges on my Credit card for any renewal or new subscription by AVG.
Thanks
Suman
Hi Suman,
We acknowledge your refund request.
Upon checking our records, we see that you've been charged on Dec 30, 2019 & raised a refund request on Jan 25, 2020.
We also see that you've been suggested to reach the payment method (bank) to drop the dispute request & get back to us with the confirmation email from your bank stating that the dispute is dropped.
Once we receive it, we'll be able to help you further with your refund request. Thank you for your understanding in advance!