Refund of having twice taken money from my account

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3

Joseph, Have a look @ this article (https://support.avg.com/SupportArticleView?q=refund&urlname=What-is-AVG-refund-policy&l=en_US).
AVG Guru

1

Dear Sir,
You """""system"""""for dealing with customers is dreadful.
I purchased a browser last Wednesday 4th and you have taken TWO LOTS of £17.99
from my account on the same day and with the same ref. 01522803205 GB  All I keep
receiving is notes about you not being able to find the account. WHAT IS GOING ON IN AVG.???

2

Joseph, Have a look @ this article (https://support.avg.com/SupportArticleView?q=refund&urlname=What-is-AVG-refund-policy&l=en_US).
AVG Guru