Refund of Money

Hello Isa,

We could see that our refund team has sent you an email yesterday.
If the email is not found in inbox do check in spam and junk folders.
Thank you.

Hi!,
Thank you for responding to my mail recently.

On 27th January, 2020 the sum of £74.99 was deducted from my account and I have not received any form of communication including bill from your company. Kindly stop the automatic deduction and refund my money since I have stop using your product. Thank you.

Chedi

Isa, we could not find the charge debited on 27th January 2020 under the account that you have provided for AVG community.
Hence, we have sent an email and requested you to provide few details to locate the exact account associated with the recent charge.
Please revert to the email without changing the subject.

Hello Isa,

We could see that our refund team has sent you an email yesterday.
If the email is not found in inbox do check in spam and junk folders.
Thank you.

Dear Bala,

I paid £14.99 on 12 february, 2018. You then deducted £59.99 from my account on 28 Jan 2019 for 2019 which I did not use and requested for refund yesterday. But today I got your reply that I would not be refunded. But on 27 January, 2020 the sum of £74.99 was misteriously removed from my account-without any reference number or bill. It is this last deduction I am now asking for a refund, please. Thank you.