Refund of renewal of avg subscription

General discussion
3

Hello Susan,
We understand that you wish for a refund.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

Hi. I've been charged for a renewal of AVG security multi device of £84.99. I wish to cancel the above as I don't have any of the devices it was purchased for. How do I go about cancelling this and getting my money refunded. 
Thank you
Sue

2

Hello Susan,
We understand that you wish for a refund.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.