Refund of VPN subscription

AVG VPN
4

Hello Agustin,
You've reached the AVG community support forum.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

1

On 10 July 2024 I cancelled my subscription for the VPN app.   I noticed that you have charged me with AUD$ 93.99  on 28 July 2024.  I therefore would appreciate a refund,   I have notified my bank of the erroneous charge, please make sure that you don't double up the amount to be refunded.

I cancelled the VPM subscription as I have no use for it.  Instead I subscribed for the Anti-track app which appears to be what I need.

Thanks in advance of your cooperation with this matter.
Agustin Ramirez

2

Hello Agustin,
You've reached the AVG community support forum.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

3

Hello Anastacio,
You've reached the AVG community support forum.
Unfortunately, we do not have an official email to be contacted, unless we make the first contact via email.  If you need further assistance regarding AVG. Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.

Looking forward to hearing from you.