Refund on a fraudulent transaction

Hello Chun-han.
We regret to hear about the inconvenience caused due to AVG subscriptions not listed in your AVG MyAccount. You have already requested a refund for automatic renewal of AVG Driver Updater (30 day trial) license, and we've successfully processed it. Currently, you have an active AVG TuneUp - Unlimited (1 year subscription) valid till 9th Feb 2020.

Are you seeking refund for this subscriptions too? Unfortunately, we can process refund for AVG TuneUp as per our refund policy. I have sent an email to your registered email address, please provide requested information in a reply to assist you further.

MyAccount is always We're redecorating... .So that I can't see my product Order number or Reference number to Unsubscribe .and my TuneUp have two. AntiVirus,TuneUp and Secure VPN Still in Renew
.please Help me cancel all subscriptions and Refund my money!!!

Hello Chun-han.
We regret to hear about the inconvenience caused due to AVG subscriptions not listed in your AVG MyAccount. You have already requested a refund for automatic renewal of AVG Driver Updater (30 day trial) license, and we've successfully processed it. Currently, you have an active AVG TuneUp - Unlimited (1 year subscription) valid till 9th Feb 2020.

Are you seeking refund for this subscriptions too? Unfortunately, we can process refund for AVG TuneUp as per our refund policy. I have sent an email to your registered email address, please provide requested information in a reply to assist you further.

I hope AVG TuneUp - Unlimited (1 year subscription) can refung too.But here is no letter in the e-mail box after purchasing the product.AVG Internet Security is The same situation.