Hello Elfi,
Please accept our apologies for the inconvenience this has caused you.
Kindly visit this link to contact our customer care via live chat.
Furthermore, you can use the below numbers to contact them over phone:
However, we're more than glad to assist you over this community forum.
Kindly write back to us here if you want us to assist you over this community forum.
I am at the end of my patience here… trying to have a chat with someone from AVG and impossible to reach them! they promised a refund in 3 working days … nice … but … we are 23 days later and still did not get my refund. I would like to chat wit someone but as i did on the 2nd of august but impossible to do so , tried since 8 hours now. Who can help me ? what can I do ? Someone can give me a link or something??? thanks for helping me out here … Elfi
We're sorry to hear that, Elfi.
Upon checking your account, we've located your previous contact with our sales team. We'll check & help you with this.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
thanks for your urgent answer, i appreciate it very much.
I sent you a reply on your email … or isn't that possible ?
i have sent a wordfile with the previous chat dated 2nd august and an the official payment of 89,99€
is this ok or do i have to explain everything here??? I already sent the ref nr of the file in my question.
about the link you are giving me … i tried that at least 50 times, could not get trough !
Hello Elfi,
Please accept our apologies for the inconvenience this has caused you.
Kindly visit this link to contact our customer care via live chat.
Furthermore, you can use the below numbers to contact them over phone:
However, we're more than glad to assist you over this community forum.
Kindly write back to us here if you want us to assist you over this community forum.