Refund request for unsolicited subscription

Hi Sabrina,

Please accept our sincere apologies.
We've already replied your original post & sent you an email.
We request you to keep up the conversation via email for quick & better assistance.
Thank you for understanding in advance!

How do I get a refund of the charge of 29.99 euros charged to my credit card for a subscription that you do not want and of which I askedthe cancellation of the renewal?
Sabrina Renosto

Hi Sabrina,

Please accept our sincere apologies.
We've already replied your original post & sent you an email.
We request you to keep up the conversation via email for quick & better assistance.
Thank you for understanding in advance!