Hi Lucy,
I'll be glad to help with your concern.
I see that you have already reach our live chat support and our concern team has processed refund. They have sent an email confirmation.
The amount will be credited within 5-7 business days.
Morning ,
I have received a bank notification this morning telling me £49.99 has been take from my account, please can this be refunded as i have not signed up for anything and have not had any emails to tell me this was happening i had the free trial and im not sure what this is for
Please can you help me?
thanks
Hi Lucy,
I'll be glad to help with your concern.
I see that you have already reach our live chat support and our concern team has processed refund. They have sent an email confirmation.
The amount will be credited within 5-7 business days.