Refund required

Hello, David.
We have forwarded your refund request to the concerned team. They will process your request and get back to you via email with a confirmation at the earliest. You have been charged for the renewal as you have accepted for automatic renewal when you purchased the product in 2017. We'd like to assure you will not be charged automatically in the future.

Hi, AVG have taken £49.99 out of my account today for PC security, without my request or my permission. I would like this returned immediately. Also I do not ever want my account debited ever again unless I specifically ask for it. How can I cancel this subscription and get a refund without going through a closed loop of internet links going nowhere, or phone numbers that do not work.

Hello, David.
We have forwarded your refund request to the concerned team. They will process your request and get back to you via email with a confirmation at the earliest. You have been charged for the renewal as you have accepted for automatic renewal when you purchased the product in 2017. We'd like to assure you will not be charged automatically in the future.