Hello Kenni,
We have checked our record, your refund request was already escalated to concerned team. Our team will get back to you as soon as possible. Also, we have set your request with high priority. Our team will get back to you as soon as possible. Thank you.
Hi,
I have chatted with customer service twice, and was told that I would receive an e-mail - how do I see the status of my refund /subscription case?
Hello Kenni,
We have checked our record, your refund request was already escalated to concerned team. Our team will get back to you as soon as possible. Also, we have set your request with high priority. Our team will get back to you as soon as possible. Thank you.