Refund/unable to cancel

Hi Michele,

We have replied to your original post.

Please keep the conversation under a single post for quick resolution.

So, I was billed via PayPal for a subscription I am told I don't have because there is no matching email address.   There isn't an email address because I clicked the link from the free version and subscribed to Internet Security and Tune Up.  It asked for payment information after the free trial and I registered with PayPal.   I don't need multiple devices, I only have one PC.  I checked my email as the free trial said it would alert me 8 days before the trial ended and there was no email.   I can't unsubscribe or cancel because there is no option.   AVG used to be a good product, but this issue has me extremely frustrated with AVG.

Hi Michele,

We have replied to your original post.

Please keep the conversation under a single post for quick resolution.