Hello Eliza,
Thank you for contacting AVG Community Support.
I apologize for the frustration and inconvenience you've experienced with contacting support and managing your subscription. I completely understand how this situation has been difficult.
Please refer to the following helpline numbers
- United States: +1844 259 8811
- Great Britain: +4480 006 68173
- Australia: +6118 0042 9319
for direct assistance. We’ll make sure your issue is handled and guide you through the cancellation and refund process.
Thank you for your patience.
I am so fed up with AVG. I get no reminders before being billed then get billed for another year. I try and contact AVG via the online chat. Can I get through to speak to anyone? No. I try calling. Can I speak to anyone? No. I manage to send a message. That gets through and I finally get a response telling me to 'reply' to the email. I reply and get a bounce back telling me my email hasn't been 'delivered' because they can't 'locate my ticket'. What an absolute joke.
Does anyone know how I can get hold of someone at AVG to cancel my subscriptions, get a refund and then make a complaint? Because the website is getting me nowhere and I am 100% sure their system is designed so that cancelling the subscription is harder than climbing everest.
Hello Eliza,
Thank you for contacting AVG Community Support.
I apologize for the frustration and inconvenience you've experienced with contacting support and managing your subscription. I completely understand how this situation has been difficult.
Please refer to the following helpline numbers
- United States: +1844 259 8811
- Great Britain: +4480 006 68173
- Australia: +6118 0042 9319
for direct assistance. We’ll make sure your issue is handled and guide you through the cancellation and refund process.
Thank you for your patience.