I clicked on the link and it brought me to this page, but I am not sure how to connect to your additional tech support. There was no direct link to that. Do I have to do things to a firewall in order to connect to chat support? I notice it just hangs forever.
Hi Gray,
We can imagine something like this can be really annoying. Do not worry I have sent you an email to get additional technical support on the issue. Please use the email to get connected to our additional technical support, they will analyze and resolve the issue for you.
Thank you.
This is about the Regclean product/virus/malware/backdoor/threat
Tried to remove it with several products including Malwarebytes and AVG free. The regclean splashscreen or start screen annoyance is still popping up. AVG normally does a good detection job and did find this malware thing, identifying it as a PUP|, but despite removal instructions, did not remove it completely. I am afraid it may be attached to Chrome, or other Browser and is a Trojan of a much more nefarious nature, which would not surprise me considering it is out of India and the program does nothing but create a computer vacuum. (Sucks) Seems connected to predatory and crippling adware as well. The people who made it can't be good. I think it may be connected to the Trojan.Destfallen or similar new variant. All the online info is dated and nobody seems to give good comprehensive data on how to get rid of it except some 2013 stuff from spyhunter. And once u put that stuff on the net, the company just changes their signatures. I note that the program does try to detect AVG and gives notice that it does. Legitimately trying to detect false positive detection is one thing, but evading capture for base reasons is more likely.
Tried to remove it with several products including Malwarebytes and AVG free. The regclean splashscreen or start screen annoyance is still popping up. AVG normally does a good detection job and did find this malware thing, identifying it as a PUP|, but despite removal instructions, did not remove it completely. I am afraid it may be attached to Chrome, or other Browser and is a Trojan of a much more nefarious nature, which would not surprise me considering it is out of India and the program does nothing but create a computer vacuum. (Sucks) Seems connected to predatory and crippling adware as well. The people who made it can't be good. I think it may be connected to the Trojan.Destfallen or similar new variant. All the online info is dated and nobody seems to give good comprehensive data on how to get rid of it except some 2013 stuff from spyhunter. And once u put that stuff on the net, the company just changes their signatures. I note that the program does try to detect AVG and gives notice that it does. Legitimately trying to detect false positive detection is one thing, but evading capture for base reasons is more likely.
Hi Gray,
We can imagine something like this can be really annoying. Do not worry I have sent you an email to get additional technical support on the issue. Please use the email to get connected to our additional technical support, they will analyze and resolve the issue for you.
Thank you.
Gary,
We apologize for the inconvenience caused.We do understand your concern.
No, you don't need to change any setting connect to our team.
We request you to click the link in email and fill the form and click connect to expert. Then file will download.
Please open the downloaded file to connect to our team.
Please feel free to contact us.
Thank you for choosing AVG.
We apologize for the inconvenience caused.We do understand your concern.
No, you don't need to change any setting connect to our team.
We request you to click the link in email and fill the form and click connect to expert. Then file will download.
Please open the downloaded file to connect to our team.
Please feel free to contact us.
Thank you for choosing AVG.
I clicked on the link and it brought me to this page, but I am not sure how to connect to your additional tech support. There was no direct link to that. Do I have to do things to a firewall in order to connect to chat support? I notice it just hangs forever.