Hello Ebrahim,
We are here to help.
It looks like you're trying to activate Anti-theft feature on your new mobile. If yes, please refer the below steps to remove device from portal:
1. Visit http://my.avg.com/devices
2. Login with AVG MyAccount credentials
3. Select your device
4. Tap on Settings and "Delete from Account".
Then, click this article for the instructions to register your new device. If you have any other concerns, please never hesitate to let us know. Thank you.
How to register new mobile and delete old mobile from record
Hello Ebrahim,
We are here to help.
It looks like you're trying to activate Anti-theft feature on your new mobile. If yes, please refer the below steps to remove device from portal:
1. Visit http://my.avg.com/devices
2. Login with AVG MyAccount credentials
3. Select your device
4. Tap on Settings and "Delete from Account".
Then, click this article for the instructions to register your new device. If you have any other concerns, please never hesitate to let us know. Thank you.