Regular requests to subscribe for paid AVG protection

Hello John,

I apologize for the inconvenience. On checking your account, I see that you have a valid AVG TuneUp Unlimited program valid till 2018. If you wish to use AVG Free Antivirus, I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools AVG Remover and AVG Clear tool to remove the AVG traces completely from your computer.

I only want the free version of AVG.  However because I had a free trial of AVG Tune Up, every time I open my computer I am asked to subscribe.

How do I ensure that this doesn't happen?

Once you uninstalled, please follow the steps in this article to reinstall AVG free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free
Note: Before starting the installation, please select "Basic protection" to install AVG Free.

After installing AVG Free, please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performancehttp://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance to install AVG TuneUp Unlimited.

If you face any difficulties, please contact us.

Hello John,

I apologize for the inconvenience. On checking your account, I see that you have a valid AVG TuneUp Unlimited program valid till 2018. If you wish to use AVG Free Antivirus, I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools AVG Remover and AVG Clear tool to remove the AVG traces completely from your computer.