However, it hasn't made it into the latest profiles…so I have to purge the registry by hand…spit.
Hi there,
I keep getting these annoying "Reimage Repair" pop-up ads when I surf the internet. Is it a virus?
Then I found this Zemana Antimalaware that would supposedly get rid of the adware responsible for the pop-up ads. I tried running the program but my AVG kind of protected me and removed the software as if it was a threat. Then again I found a message that said the Zemana Antimalaware is bogus…
I am confused. What should I do?
Thanks,
Giorgia
Hello Giorgia,
We are sorry for any inconvenience caused. We will surely help you to remove malware from your system. However, we need some information like whether you are using paid version of AVG protection program or free. And please attach a screenshots of the pop ups you are getting. Thank you.
Problem solved (https://support.avg.com/answers?id=906b0000000DaLjAAK).
Giorgia, Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting. In future please try to keep the whole conversation in one question/thread to speed up any resolution.
AVG Guru
However, it hasn't made it into the latest profiles…so I have to purge the registry by hand…spit.
Hi there,
I am using free version of AVG protection. Here attached you will find the screenshots
Hello Giorgia,
We are sorry for any inconvenience caused. We will surely help you to remove malware from your system. However, we need some information like whether you are using paid version of AVG protection program or free. And please attach a screenshots of the pop ups you are getting. Thank you.
Hello Giorgia,
You will receive some advertisement popups or get redirected to other webpages if some of the adware programs have got installed on your computer unknowingly while trying to install any other programs.
You can remove this easily, first go to control panel and click on Programs and Features and in the list of programs search for any tool bar or search bar or any weird programs installed in your computer. If you see some suspicious program please uninstall it.
If you don't see any of such programs then please open your browser and you need to delete the unwanted plugin, extension, toolbar or search bar that is installed in your browser. After removing such things you wont be getting any popups when you browse the internet.
We always recommend you to install only trusted programs and do custom installation to view if any unwanted software is being installed.
Please feel free to contact us should you need any further assistance.
Thank you.