Reinstall antivirus and tuneup

Hello, Graeme.
We'd love to assist you with it. You have an active AVG Internet Security - Unlimited (1 year subscription) and an active AVG TuneUp - Unlimited (1 year subscription). I have sent you an email containing instructions to download and install your products. Please check your inbox and spam box as well.
I have a subscription to Antivirus and TuneUp.  My PC crashed on the weekend and I lost all non-Windows software, including all emails with AVG info and keys.  Could you please help me re-install my subscription AVG packages.  Thanks, 

Hello, Graeme.
We'd love to assist you with it. You have an active AVG Internet Security - Unlimited (1 year subscription) and an active AVG TuneUp - Unlimited (1 year subscription). I have sent you an email containing instructions to download and install your products. Please check your inbox and spam box as well.