Message to AVG,
It was only a four step process to rectify the situation and I appreciate the on-line assistance however just giving me the four steps and I would have recovered from the condition. The issue though is why the AVG removal utility capriciously removed the utility software I am the license holder of. I appreciate that AVG now owns the company but some integration of the products would be appreciated on your side. This episode just reminded to update the clone of my hard drive, thanks.
Win-7 64 Professional
The AVG software requested to upgrade and after three times upgrading the same very same upgrade the AVG system completely crashed. Attempting to reinstall resulted in the error:
code: 0xC0070643
Description: Event exec_finished and the installer quits.
AVG suggested using the AVG remover utility to clean the system, This was accomplished and it also removed my utility "Tune Up" program of which I am a registered user.
I performed the removal procedure and rebooted the system. I then followed AVG’s instructions and the system ran to 92% and crashed again with the error again being:
Error code: 0xC0070643
Description: Event exec_finished
So now the AVG software has left me unable to reinstall the anti virus protection and has deleted my “Tune Up” utility program which AVG has private labeled at this point. After many years as a licensed user I the program I am pleased to see that AVG also recognized the validity of the software but it seems now to have left me without both. So what does one do now?
Hello Riki,
You can find answer to your question together with your another post here. Please try keep whole conversation in one question/thread to speed up resolution.