Reinstall failure

AVG Protection
1

Hi There,

I have a problem with reinstalling AVG free. Here is what happened:

Deleted and reinstalled AVG free. Reinstall failed.
Error code: 0xE001000B
Description: Given size value is too big for platform-independent storage.

Ran AVG remover.
(AVG PC Tuneup present, but not AVG Protection. Ticked remove box.)
Reran installation, failed with same error.

Ran AVG Access Reset tool.
Reran AVG remover.
Still showed AVG PC Tuneup. Ticked remove box.
Reran installation, failed with same error.

Task manager shows following processes running:
avgsvcx.exe
avguix.exe

OS Windows XP SP3

6

Tim, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Please see your other posting (https://support.avg.com/answers?id=906b0000000DXuRAAW).
AVG Guru

7

I'm sorry, I wasn't aware that I'd posted a duplicate.

Thank you for your sympathy and understanding.

3

Please do not apologize for this, Tim.
Thank you for understanding.

4

Tim, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Please see your other posting (https://support.avg.com/answers?id=906b0000000DXuRAAW).
AVG Guru

5

OK Tim, No probs…
AVG Guru

2

I'm sorry, I wasn't aware that I'd posted a duplicate.

Thank you for your sympathy and understanding.