Reinstall of AVG antivirus doesn't work

Hello Merle,

I apologize for the inconvenience. May I know which AVG program you are trying to install on your computer? You have an active subscription to AVG TuneUp - Unlimited, AVG Internet Security unlimited and AVG Antivirus license for 1 computer. Please also let me know the AVG programs installed on your computer. If possible, provide the screenshot of your computer Control panel - program list to check and assist further.
About a week ago my AVG antivirus software would not download any new antivirus definitions. So I first reran the installer and had it fix it. That didn't help. So I deleted it, rebooted, downloaded the latest version and tried to install it. The installer says it is incompatible with other installed avg products. Does that mean I have to unistall all AVG products and start over? I have the pro license.
Merle, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Hello Merle,

I apologize for the inconvenience. May I know which AVG program you are trying to install on your computer? You have an active subscription to AVG TuneUp - Unlimited, AVG Internet Security unlimited and AVG Antivirus license for 1 computer. Please also let me know the AVG programs installed on your computer. If possible, provide the screenshot of your computer Control panel - program list to check and assist further.