Hi Karen,
We are sorry to hear this.
We will help you to resolve the issue.
We could see that you have purchased the Express support for the AVG products.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
My computer crashed and had to be reformatted. I lost all my software, including my AVG products. I tried to reinstall, but even linking through my account and the products had at least a year left on the contract, I was asked to pay again. Now, I have tried this personal support ($19.99), and all I get is this discussion service. I am getting very disappointed with this company!!
Hi Karen,
We are sorry to hear this.
We will help you to resolve the issue.
We could see that you have purchased the Express support for the AVG products.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.