Reinstalling after Computer Restart

Hello Jamell,

We sincerely apologize for the inconvenience caused.
May I know what is the exact error that you received while installing AVG?
Also what is the name of the AVG program that you are trying to install?

Hi. I have a 64bit computer.  When I go to the download it starts but about three quarters of the way through it keeps saying it failed.  I went in and removed AVG again, went to the task window to assure it was not still trying to install, turned off windows defender, which took over the minute AVG wasnt there and made sure nothing was on the computer.  I have been at this since yesterday at 18:45.  It also keeps trying to give me 32 bit.  I am going nuts here.  I have been with AVG for a long time but I am at wits end.  Before I switch to Web Root what can I do.  I have windows 10.  Its an HP computer.  Please let me know something soon.  I am going nuts.

Hello Jamell,

We sincerely apologize for the inconvenience caused.
May I know what is the exact error that you received while installing AVG?
Also what is the name of the AVG program that you are trying to install?