Hello Max,
I have checked your records and Yes, device information is necessary in order to check if you have updated to recent version of AVG and for advanced troubleshooting. Please follow the steps attached in that email which collect all the required information automatically. If you face any difficulties, revert to that email where they will guide you with alternate steps.
Can someone tell me how to reinstall avg pro on my android tablet I have tried getting help from avg but that did not work and they asking me to do things I have no idea what they are on about they are asking me for device information what ever that is
regards Max
Hello Max,
I have checked your records and Yes, device information is necessary in order to check if you have updated to recent version of AVG and for advanced troubleshooting. Please follow the steps attached in that email which collect all the required information automatically. If you face any difficulties, revert to that email where they will guide you with alternate steps.