Currently running free AVG after computer problems trying to reinstate paid antivirus but failure to recognise number :-
IM9WE-9NAUY-WQTSJ-QQVT9-VNUU-PX2N7
bdt163@aol.co.uk
Brian,
Thank you for reaching out to us with your concerns. We request you to not share any of your personal information in Public Forums. We see that you have purchased AVG Internet Security (1 computer).
AVG Free which you have installed is activated using email credentials and the program you have purchased is different from it. It is necessary to uninstall it and reinstall your valid program.
In this case, we request you to use our AVG clear and remover tool to remove it with traces.
Please download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.
1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"