Hi Gilbert,
The support through this channel is provided in English.
You can use a translator to understand the content of our post.
For example, you can use https://translate.google.com.
If your AVG subscription is auto renewed, then the price will be according the current price of the product.
We have initiated refund for €89.99 charge and an email has been sent explaining its status.
You will get the amount credited within 7 business days.
Thank you.
Hello, I am contacting you because I was debited 24.99 € while I deactivated my AVG subscription, I wanted to know if it was possible to be reimbursed or not ?
Hi Gilbert,
The support through this channel is provided in English.
You can use a translator to understand the content of our post.
For example, you can use https://translate.google.com.
If your AVG subscription is auto renewed, then the price will be according the current price of the product.
We have initiated refund for €89.99 charge and an email has been sent explaining its status.
You will get the amount credited within 7 business days.
Thank you.
Bonjour,
mon compte BNP PARIBAS à été débiter de 89.90 euros le 25/07 2020 alors que je n'ai pas souscrit à DRI*AVG TECHNOL d'autant plus que début d'année j'ai régler 39.90euros pour le renouvellement de mon anti-virus AVG.
Je vous demande le remboursement des 89.90 euros en vous en remerciant à l'avance.
Cordialement.
Mr RICHARD Gilbert
Hello, I am contacting you because I was debited 24.99 € while I deactivated my AVG subscription, I wanted to know if it was possible to be reimbursed or not ?
Hello William,
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.