Reminders for security when I've already got it

AVG Protection
3

Hi Kenneth,

We're glad to look into this & clarify.
Initially, it isn't recommended to share the order details over this post. Reason being, privacy concerns.
Upon checking your account, we see that you've active subscriptions of AVG Secure VPN, Driver Updater & PC TuneUp.
The provided order # is for AVG Internet Security, which is registered under your gmail account.
From your description, we're uncertain whether you receive the reminder via email or program.
If it is through program, share us the screenshot of it for better clarity.

1

Dear Sir/Madam,
I keep receiving reminders to renew my security, saying its run out! 
This is very worrying, as you can imagine! 
I already have security, 
I paid a two-year subscription on 24th July 2019, order number (removed)
So please… tell me why I'm receiving these reminders? 
Thanking you in anticipation, 
Kenneth Rainey

2

Hi Kenneth,

We're glad to look into this & clarify.
Initially, it isn't recommended to share the order details over this post. Reason being, privacy concerns.
Upon checking your account, we see that you've active subscriptions of AVG Secure VPN, Driver Updater & PC TuneUp.
The provided order # is for AVG Internet Security, which is registered under your gmail account.
From your description, we're uncertain whether you receive the reminder via email or program.
If it is through program, share us the screenshot of it for better clarity.