I am sorry to hear that the issue persists.
Please open AVG Internet Security, click on "Menu->Settings->Components". Disable each component one at a time and check disabling which component does allow the remote application to work.
Hello Peter,
I will certainly check this for you.
Please change the below firewall configuration on your computer and check if you are able to access JRiver app.
Open the AVG Internet Security installed on your computer and click on Menu->Settings->Components->Firewall->Customize->Click on "Network Profile(Left side of the interface) and change the profile to "Private" if selected in "Public".
Click on "Policies->System Rule", enable all the settings that are "Not Configured".
I am a paid user of AVG Internet Security.
I run JRiver Media Center 22 on my laptop and I used to control it via the JRemote app on my iPhone.
The other day I tried to use my app and it couldn't find the server.
When I disabled AVG it had no problems finding the server. So AVG is blocking it.
I tried setting a rule allowing port 52199 (the jriver remote port) with no success…hope you can help.
Hello Peter,
I will certainly check this for you.
Please change the below firewall configuration on your computer and check if you are able to access JRiver app.
Open the AVG Internet Security installed on your computer and click on Menu->Settings->Components->Firewall->Customize->Click on "Network Profile(Left side of the interface) and change the profile to "Private" if selected in "Public".
Click on "Policies->System Rule", enable all the settings that are "Not Configured".
Hi Karthikeyan,
I've tried that and rebooted everything…still unable to connect.
Hi Karthikeyan,
Sorry, your first suggestion did work, I forgot to update the JRiver program access key.
Thanks for your help.