I have a paid subscription for my PC [Windows 11]. It’s a brand new computer. My problem is that I noticed that my Remote Access Shield has been disabled. Each time I click to enable it, it goes right back to disabled once more. No article helps me resolve this issue.
Any tips?
Hello TaTanise,
Thank you for contacting AVG Community Support.
I see that Remote Access Shield gets disabled automatically.
I really understand how inconvenience this might be for you.
I’m going to try my best to help make things better for you.
I request you to try repairing the AVG Internet Security and restart your device.
I request you to follow the steps from this article to repair: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair)
Please do try and let me know.
Awaiting for your response.
Hello TaTanise,
Thank you for contacting AVG Community Support.
I see that Remote Access Shield gets disabled automatically.
I really understand how inconvenience this might be for you.
I’m going to try my best to help make things better for you.
I request you to try repairing the AVG Internet Security and restart your device.
I request you to follow the steps from this article to repair: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair)
Please do try and let me know.
Awaiting for your response.