We are glad to clarify your request. Remote Access Shield allows you to control which IP addresses can remotely access your PC, and blocks all other connection attempts.
AVG has a frequently updated database of known attackers, internet probes, and scanners to ensure your protection from vulnerabilities. Remote Access Shield protects your PC by automatically blocking the following connections:
Connections from known malicious IP addresses.
Connections that attempt to exploit known vulnerabilities in Microsoft's Remote Desktop Protocol, such as BlueKeep.
Brute-force attacks that repeatedly try to log in to your system with commonly used or stolen login credentials.
AVG alerts you each time Remote Access Shield blocks a connection.
So, you do not need to worry, if remote access shield is ON, it will allow only secure connection. If you have any clarification, please do let us know.
Thank you so much for the response. I just looked at remote access shield and found something that's very weird I found over 100 remote access attempts that were blocked by AVG remote access shield. All attacks came from a specific IP address. I scrolled down just to know when the attack began. I was shocked that at 03:05:03 AM AVG allowed a connection from the same IP address. Then At 03:05:50 AM AVG started blocking that IP address! The attack ended at 03:49:02 AM ( All attacks from that IP address were blocked except once) Why did it allow a connection from that IP address?(Only one time) If it's a malicious IP, I just wonder why it didn't block it in the first place! Is this normal? Should I be worried? I appreciate your help
We are glad to clarify your request. Remote Access Shield allows you to control which IP addresses can remotely access your PC, and blocks all other connection attempts.
AVG has a frequently updated database of known attackers, internet probes, and scanners to ensure your protection from vulnerabilities. Remote Access Shield protects your PC by automatically blocking the following connections:
Connections from known malicious IP addresses.
Connections that attempt to exploit known vulnerabilities in Microsoft's Remote Desktop Protocol, such as BlueKeep.
Brute-force attacks that repeatedly try to log in to your system with commonly used or stolen login credentials.
AVG alerts you each time Remote Access Shield blocks a connection.
So, you do not need to worry, if remote access shield is ON, it will allow only secure connection. If you have any clarification, please do let us know.
Thank you for writing back to us, Jay. We will check and help you with this concern. To find the IP address of each device on your network:
Open AVG Internet Security and go to Computer.
Click the Open button above Network Inspector.
Click Scan Network and select your network type.
After the scan, hover over a device panel and click Show details.
Under Technical information, the IP address is listed next to IP.
Compare the blocked IP address with the IP addresses of each device on your network. We have sent you an email offering a free AVG remote support and please reply to that email for further assistance. Thank you.
I usually look at Remote Access Shield. I see there are so many blocked connections. I completely understand that's normal because it's a possible brute-force attack.
However, is it normal to see that AVG allowed connections from IP addresses that I'm not aware of? When AVG allows a connection from a certain IP address, does it mean it's secured and safe Even if I know nothing about the IP address? Or Should I be worried? Does AVG automatically allow connections from secured IP addresses?