Hello Djordje,
Thank you for reaching us on this channel. We will help you to resolve your concern.
As it isn't recommended to share the account info over this post, I would request you to reach our sales team through phone or chat. They will check the account and help you to cancel with best option.
Visit support.avg.com/support_sales?l=en to reach our sales team.
If you have any issues, please write back to us.
Good day,
i am writing this way in the hope that I will be able to solve my problem through you. I have been a customer of yours for the last two years, but due to my non-use of your service, I would like to cancel my subscriptions as of today. I have not really used this type of protection for almost a year and six months, and my subscription continues. I did not pay the subscription that you are demanding for this year, knowing that I have an option with you for a refund. Can I count on you to stop this for me, because I really don't use as I wrote the type of this computer protection. I have been trying through your station to find my payment, but unfortunately I am unable to cancel my contract with you. I hope you will help me solve this case.
Thanks in advance and best regards
Djordje Petrović
Thank you for writing us back.
Could you please let us know if you were able to contact our team using the above link?
Please do let us know if you have any difficulties.
Awaiting for your response.
Hello Djordje,
Thank you for reaching us on this channel. We will help you to resolve your concern.
As it isn't recommended to share the account info over this post, I would request you to reach our sales team through phone or chat. They will check the account and help you to cancel with best option.
Visit support.avg.com/support_sales?l=en to reach our sales team.
If you have any issues, please write back to us.